Compensation Force

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Momentum Continues to Build for Performance-Based Pay, Even as We Struggle to Measure Performance

Evidence of continued momentum toward performance-based pay streams in, from places expected and not-so-much so.

The #1 expected change in compensation plans cited by the 413 U.S. HR professionals surveyed by Deloitte Consulting for its recently released 14th annual Top Five Total Reward Priorities study was: "Increased emphasis on performance-based pay."

And from our nation's capital, we hear news of a 5-year pay pilot at the National Nuclear Security Administration, whereby the agency will depart from the traditional 15-grade government general schedule and move to a performance-based pay system which appears to feature broad bands (aargh).  It is hoped that the new pay approach will better enable the agency to compete for technical talent in a tight job market and motivate and reward those employees who perform well.

This is all good, I think.  I am a fan of paying for performance, if for no other reason than none of the alternatives strike me as good ones.  But I smile (or is it a grimace) at the irony that I see at play here.  As we drive ever more steadily - in all sectors of work, it appears - toward tying employee pay to their performance, we also increasingly wring our hands over our collective inability to do performance management very well.  As evidence of the latter circumstance, I offer up the results of the recent State of Performance Management Study conducted by WorldatWork and Sibson Consulting where only 5% of participating HR professionals gave their performance management programs a grade of "A".  There are also many who cry for the abolishment of performance appraisal - and their arguments have force and merit.

And so we find ourself with a bit of a dilemma.  Something I continue to reflect on, anyway.  Look for more thoughts on the issue here.

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One of the biggest issues I see with pay for performance (which for the record I fully support) is that with the economy so bad, most companies can't affort do do it right. With a 3-4% merit budget, you really can't differentiate much, so you either would alienate your steady but not stellar performers (a key group) with less than what amounts to a COLA, or you vary the percentages slightly but your top performers don't really get all that much more.

Jill:

I would concur with your observation - the fact that we've been holding at 3-4% merit budgets for so long really constrains our ability to do much differentiation with performance-based salary increases. I think this is one of the big drivers behind the growing popularity of variable or incentive pay - the acknowledgement that merit increases simply cannot carry the entire "pay for performance" burden on their own.

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    Compensation consultant Ann Bares is the Managing Partner of Altura Consulting Group. Ann has more than 20 years of experience consulting with organizations in the areas of compensation and performance management.

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